Frequently Asked
Questions

Our minimum order is 100 gallons. This helps us keep delivery costs down and pass the savings on to you through competitive pricing.

Our pricing starts with a competitive base price per gallon. You may receive volume discounts when ordering larger quantities. Some delivery zones have a small distance surcharge. The exact price is always shown before you place your order — no hidden fees.

Yes! We offer volume-based pricing tiers. The more gallons you order, the lower your per-gallon price. You’ll see the exact discount applied when you enter your desired quantity on the order page.

Absolutely. You can place a one-time order as a guest with just your email. Creating an account lets you track orders, save addresses, and reorder quickly in the future.

We deliver throughout Rhode Island and parts of Massachusetts. Enter your ZIP code on our homepage to instantly check if your address is in our service area.

It depends on your location and our route for that day. Enter your gallons and ZIP code on the order form and you’ll see the soonest date we can deliver. For orders placed before 10 AM, same-day delivery is sometimes possible if we’re already scheduled in your area. Otherwise, we strive for next-day delivery whenever we can.

During checkout, you’ll see the available delivery dates for your area. Pick the date that works for you. Slots may fill up during periods of extreme demand, including prior to major snow storms, so ordering early gives you the most options.

For your first delivery, a technician inspection is required and you’ll need to be present. After that, as long as we can access your fill pipe, we deliver while you’re away — you’ll get an email confirmation when it’s done.

All major credit and debit cards are accepted securely online. In select areas, we also offer Pay on Delivery (cash or check at the time of delivery).

When you place an order, we authorize (hold) the amount on your card. Your card is only charged once delivery is complete. If you cancel before delivery, the hold is released and you’re never charged.

Yes. Your card details are tokenized directly in your browser using Authorize.net’s Accept.js and never touch our servers. This is the same level of security used by major retailers.

Your account is created automatically when you place your first order — just enter your name, email, and a password during checkout. You can sign in any time afterward by clicking the person icon in the top navigation to save addresses, view order history, and reorder quickly.

Sign in and visit "Order History." You’ll see every order’s status — scheduled, delivered, or cancelled — along with email updates as things progress.

Yes. Under "Addresses" in your account, you can add and manage multiple delivery addresses. Set one as your default so it’s pre-filled at checkout.

Auto-delivery is our scheduled delivery program. Instead of placing individual orders, we monitor your usage and schedule deliveries automatically so you never run low on heating oil.

Once you’ve placed your first order (which is when your account is created), sign in using the person icon in the top navigation and open the “Auto-Delivery” page. Submit a request with your tank size and preferred contact time, and our team will reach out to get you enrolled.

All standard residential sizes: 275, 330, 500, 550, and 1,000 gallons. We use your tank size to optimize delivery scheduling so you’re always topped off.

Absolutely not. No contracts, no commitments, no hidden fees. Order when you want, skip when you don’t. You’re always in control.

Yes. Orders must be cancelled at least 24 hours before the day of delivery. If you paid by credit card, the authorization hold is automatically released. Manage cancellations from your account or contact us directly.

We’re always expanding! On our home page, enter your ZIP code into the order form and, if we don’t yet serve your area, you’ll be invited to add yourself to our expansion interest list. We’ll notify you as soon as we start delivering to your neighborhood.

Call us at (401) 409-2151, email office@majoroilri.com, or use the contact form on our website. We’re happy to help!