These Terms of Service ("Terms") govern your access to and use of the website and services provided by Major Oil, located at 675 Hartford Ave, Providence, RI 02909 ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1Service Description
Major Oil provides home heating oil delivery services to residential customers within our designated service areas. Our services include online ordering, scheduled delivery, and related customer support. Service availability, delivery areas, and product offerings may change without prior notice.
2Account Registration
To place orders, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3Ordering and Pricing
Prices for heating oil are subject to change based on market conditions and are displayed at the time of order placement. The price shown at checkout is the price you will be charged. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to contain errors in pricing or product information. Volume discounts, if applicable, are applied automatically based on the quantity ordered.
4Delivery Terms
Deliveries are made during scheduled delivery windows as indicated at the time of ordering. While we make every effort to deliver within the scheduled window, delivery times are estimates and not guarantees. You are responsible for ensuring safe and unobstructed access to your oil fill pipe on the day of delivery. Major Oil is not liable for delays caused by weather, road conditions, equipment failure, or other circumstances beyond our control.
5Payment Terms
Payment is required at the time of order placement. We accept major credit cards and other payment methods as displayed on our website. Your payment method will be authorized at checkout and charged upon delivery confirmation. All prices are listed in U.S. dollars. You are responsible for any applicable taxes or fees.
6Cancellation and Refund Policy
You may cancel your order at any time before the delivery truck has been dispatched to your location. To cancel an order, please contact our customer support team. If your order has already been dispatched, cancellation may not be possible, and you may be subject to a restocking or delivery fee. Refunds for cancelled orders will be processed to your original payment method within 5–10 business days.
7User Conduct
You agree not to:
- Use the website for any unlawful purpose or in violation of these Terms
- Provide false or misleading information when creating an account or placing an order
- Interfere with or disrupt the operation of the website or our services
- Attempt to gain unauthorized access to any portion of the website or related systems
8Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Major Oil or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
9Limitation of Liability
To the maximum extent permitted by law, Major Oil shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid for the specific order giving rise to the claim. This limitation of liability applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise.
10Indemnification
You agree to indemnify, defend, and hold harmless Major Oil, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of a third party.
11Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Rhode Island.
12Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
13Contact Information
If you have any questions about these Terms of Service, please contact us:
See also our Privacy Policy